5 Steps To Manage a Leaking Water Line

Outdoor water line access point in yard

A leaking water line is a considerable problem that requires immediate attention. When the main water line leaks, it will not only negatively impact the operation of your fixtures and appliances, it can cause considerable damage to your landscaping, foundation, sidewalks, patios, etc.

At C.B. Lucas, we understand your concerns and the importance of prompt repairs, which is why we recommend the following actions when your water line springs a leak.

How Do You Know You Have a Water Line Leak?

Water line leaks can be caused by corrosion, construction works, freezing weather, poor installation, tree root infiltration, high water pressure, shifting soils, and many other causes. In most cases, the older the pipes, the more susceptible they become to leaks.

The most common locations include near the water meter and at any fittings/joints located on the line. Common indicators include wet spots and pooling water, increasing water bills, and erosion.

It’s important to remember that leaks on the street side may be the city’s responsibility and not the homeowner’s. As a general rule, homeowners are responsible for maintaining and repairing all sections of the water line that run from the home to the property line. Thus, you will want to verify responsibility before scheduling any repairs; otherwise, you could end up paying for repairs that are not yours to cover.

Shut Off the Water Supply & Contact Your Utility Provider

The first step you should take is to shut off the water supply. This step will stop the water flow and help protect your property from further damage. The shut-off valve is usually located on the service line between your home and the water meter. To shut the valve off, use a wrench and turn the valve clockwise until tight.

Once the water is shut off, you should contact your water utility to inform them of the leak.

Try To Find the Source

There are a few indications that may be visible. Start by searching for wet spots and pooling water in the landscaping. You can also try listening for the sound of running water. It’s important to remember that what may appear to be a main water line leak can actually be a leak in your irrigation system.

Turn the Power Off, Remove Valuables & Unplug Electronics

If water has leaked in the home, you should immediately shut off the main circuit breaker. This will help protect against electric shock and electrocution and protect appliances and electronics from catastrophic damage.

Once the power is shut off, it’s safe to remove valuables from the affected area.

Assess Damage

Once you’ve shut the water and electricity off, you will want to assess the extent of any damage. You will want to thoroughly inspect crawl spaces and basements, including walls, ceilings, and floors. Remember, any excess moisture in the home can create ideal conditions for mold. You should also inspect the yard, driveway, and sidewalks for cracks, sinkholes, etc.

Finally, it’s also advisable to take photographs documenting the damage. You can submit them with your claim for insurance purposes. At this point, you will want to review your policy and follow the steps required by your homeowners insurance provider.

Call a Plumber

You should immediately contact a licensed and insured plumber who specializes in leak detection and repair. You should never attempt to excavate and repair the line yourself. Plumbers have the training, certifications, and specialized tools required to locate the leak quickly and provide an effective repair solution.

Why Choose Us?

At C.B. Lucas, we’ve proudly served the community since 1977. Our licensed and insured plumbers provide 24/7 emergency plumbing services. When you choose our family-owned and -operated company, you can depend on our expert recommendations, quality workmanship, and the effectiveness of the leak detection and repairs we provide. When your water line is leaking, we’ll solve the problem as quickly as possible!

When your pipes leak, contact C.B. Lucas to schedule fast and reliable leak repairs in Fairfax or Prince William County.

Blue envelope graphic
Family Owned & Operated Since 1977

0% interest financing
For up to 60 months on Trane products
Schedule Now

offer expires July 31, 2024

must mention coupon when scheduling

$99
Air Conditioner Tune-Up
For A Limited Time Only
Schedule Now

offer expires July 31, 2024

must mention coupon when scheduling

$100 off
Purchase of
Aprilaire 700 Whole-Home Humidifier
Schedule Now

offer expires July 31, 2024

must mention coupon when scheduling

$500 off
any qualifying
HVAC system replacement
schedule now

offer expires July 31, 2024

must mention coupon when scheduling

$99
in home drain cleaning
(Including sink, TUB, Shower, or floor)
schedule now

offer expires July 31, 2024

must mention coupon when scheduling

Free two year maintenance plan
with purchase of a new system
redeem now

offer expires July 31, 2024

based on qualifying systems

Special Financing
Through Trane for 72 Months
contact us

offer expires July 31, 2024

$500 off
Trane Unstoppable Solutions Package
contact us

offer expires July 31, 2024

5 Steps To Manage a Leaking Water Line

A leaking water line is a considerable problem that requires immediate attention. When the main water line leaks, it will not only negatively impact the...